Top 5 Common Claims Questions and Answers

Like it or not, Every car owner in Canada needs to know certain facts about car insurance. So What are these key points that he or she needs to know about car ownership and car insurance?

Does my car need to be insured?

Canadian laws require that all cars be covered by a third part liability insurance. This is to cover for damages and injuries sustained by a third party should a car be involved in an accident. The minimum liability coverage varies from province to province but ranges from $20,000 to $200,000.

Why is it necessary to have comprehensive car insurance?

Aside it being able to cover for the cost of damage and injuries sustained by a third party in case of an accident, insurance can likewise cover the damage, loss and injury sustained on one’s own car. Extent of coverage will depend on the car owner but the more comprehensive the coverage, the better it will be in the long run. Also, the car owner will be more at knowing that if the need arises, his insurance will cover for the recovery of his assets.

What should I do in case an accident or theft occurs?

Contact the police and 911 (for medical emergency). Make sure that the appropriate police and incident reports are made. Take photographs of the incident and the damages incurred. File the claim and the documents as soon as possible. Cooperate with the insurance company.

How much do I need to pay in case of a claim?

Depending on the insurance policy terms and condition, for a third party liability insurance, it will be the amount beyond the liability coverage. For comprehensive insurance, the policy usually states the deductible amount that the policyholder will pay as his share in the cost of the damage, even if he was not at fault in the accident.

When and where can I have my car repaired?

The car should be repaired after the insurance adjuster has seen the vehicle. The choice of repair shop will depend on the car owner but the insurance company can generally recommend an accredited shop.